Privacy Policy

We collect various types of personal and business-related information when you interact with our services. This may include:

• Personal Identification Information: Name, email address, phone number, and other contact details.

• Business Information: Company name, address, type of business, tax identification number, and any other relevant business details.

• Transaction Data: Information regarding the products you are interested in, including specifications, quantities, and any other product-related inquiries.

• Communication Data: Any information shared through our customer support channels, including chat messages, emails, or phone calls.

• IP Address and Usage Data: Your IP address, browser type, operating system, and other technical data automatically collected when you visit our website or use our services.

We collect information through the following means:

• Direct Submission: When you fill out inquiry forms, request information, or engage with us directly via email, phone, or other communication channels.

• Cookies and Tracking Technologies: We use cookies and similar technologies to collect data about your browsing activities on our website. This helps us understand how you interact with our site and improve your user experience.

• Third-Party Integrations: If you interact with third-party services or platforms linked to our website, we may collect additional information from these sources.

We use the information we collect to provide you with the best possible service and to fulfill our business objectives. Specifically, we use your information for:

• Processing Inquiries: To process your inquiries and provide the information or products you requested.

• Client Communication: To respond to your inquiries, send updates about your request, and offer relevant information.

• Improving Services: To improve the functionality of our website and the services we offer.

• Marketing and Promotions: With your consent, we may send you promotional materials, newsletters, and product updates that we believe may be of interest to you. You can opt out of these communications at any time.

• Compliance and Legal Requirements: To comply with legal obligations, enforce our agreements, and protect our legal rights.

• We respect your privacy and will never sell your personal information. However, we may share your data under the following circumstances:

• With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering services such as email marketing, customer support, and website analytics. These third parties are required to maintain the confidentiality of your information.

• With Our Clients: If you inquire about a product from one of our clients, we may share your contact details and inquiry information with the respective client to facilitate the transaction process.

• For Legal Compliance: We may disclose your information if required by law, in response to legal processes such as subpoenas, court orders, or requests by government authorities.

• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

• We take your privacy seriously and implement industry-standard security measures to protect your personal and business information. This includes:

• Encryption: We use secure encryption methods to protect your data during transmission.

• Access Control: We restrict access to your data to authorized personnel only.

• Regular Audits: We conduct regular security audits to ensure our systems are up to date and secure.

• However, no method of data transmission over the internet is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

• We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, regulatory, or contractual obligations. If you wish to have your information deleted, please contact us, and we will comply with your request, subject to applicable laws.

• As a client or lead, you have the following rights regarding your personal data:

• Access: You have the right to request a copy of the personal information we hold about you.

• Correction: You can request that we correct any inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal data, subject to certain conditions (e.g., if the data is still necessary for legal or contractual obligations).

• Opt-Out of Marketing Communications: You can opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in emails or contacting us directly.

• Data Portability: In some cases, you may request that your personal data be provided in a structured, commonly used format for transfer to another service provider.

• To exercise any of these rights, please contact us using the details provided below.

• We use cookies and other tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences, analyze website traffic, and improve the functionality of our services. You can control cookie settings through your browser settings.

• For more information about our use of cookies, please refer to our Cookie Policy.

• Our website may contain links to third-party websites. These links are provided for your convenience and reference only. We do not control the content or privacy practices of these third-party websites and are not responsible for their privacy policies. We encourage you to read the privacy policies of any third-party sites you visit.

• If you are located outside of India, please note that your personal information may be transferred to and stored in India. By using our services, you consent to the transfer of your information to India and its processing in accordance with this Privacy Policy.

• We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

• If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

• Email: privacy@expordao.com